Success Story Financial Services

US-Based Bank Cuts Cycle Time, Improves User Experience

This company is changing the online banking landscape with award-winning services powered by innovative digital experiences. Its offerings include a full suite of digital banking, loan, and investment products for consumer, commercial, and corporate customers.

The bank’s mission is to make auto financing as convenient as possible for both consumers and dealers. Enabling borrowers to manage their loans via web and mobile is an important part of this goal, but disjointed frontend, backend, and database environments were causing trouble with testing cycles, and leaving customers with an inconsistent experience.

  • Serving +18,000 dealers

    Serving +18,000 dealers

  • 4M customers in the U.S.

    4M customers in the U.S.

  • Finance a vehicle purchase every minute

    Finance a vehicle purchase every minute

omnichannel banking solutions

Building on a strategic partnership since 2016, Apexon evolved from streamlining application and infrastructure environments to leading a major financial institution’s enterprise cloud-native transformation. A key milestone includes the successful migration of a core auto-lending platform from on-premises legacy systems to a high-performance Amazon Aurora and Amazon ECS on Fargate architecture.

the Customer
Journey
2016

2017

2018

2019

2020

2022

2025

2016
  • Application Automation (Perfecto)

2017
  • Master Data Management Testing

2018
  • Loan Origination System (LOS) Test Automation
  • Automation for Application Monitoring

2019
  • Digital Transformation UAT Testing Analyst – Mobile Invest
  • Advantage Regression suite Automation

2020
  • DevOps support
  • Auto Online Services

2022
  • Application Support

2025
  • Full stack development & QE Automation
  • Data Engineering
  • Platform Engineering

the Results

Key Outcomes

Reduced Cycle Time
Reduced
Cycle Time

Automation and reusable test components speed testing by 97%

Comprehensive Automation
Comprehensive
Automation

Enabling daily execution of regression suite and testing of complex scenarios

Higher Service Levels
Higher
Service Levels

Improved quality drives higher customer satisfaction

Reduced Cycle Time
Enhanced
Resilience

Established automated recovery processes to ensure high availability and rapid service restoration.

Comprehensive Automation
Improved
Agility

Streamlined capacity scaling by implementing a fully automated Infrastructure as Code (IaC) model.

Higher Service Levels
Increased
Observability

Enhanced system reliability through comprehensive monitoring.

Our methodology

how
we did it

Apexon works with companies across the digital lifecycle.

Go Digital
Go Digital

Accelerating the delivery of new digital initiatives with confidence

Be digital
Be digital

Creating the infrastructure and foundation to scale digital initiatives

Evolve Digital
Evolve Digital

Leveraging data and analytics to continuously improve digital delivery processes

Launch & Experiment

Automate & Accelerate

Be Intelligent & Autonomous

Launch & Experiment

Enable digital adoption in a quick, and agile mannertransform the patient experience

The Apexon QE team devised a test automation strategy that ensured proposed architectural changes were tested and certified in an Agile and automated fashion, speeding cycle time for new web and mobile applications.

Automate & Accelerate

Build digital infrastructure and foundation for enterprises to scaledigitization on patient Experience

The open-source automation framework enabled the company’s delivery team to write automated UI tests for each interface.

Be Intelligent & Autonomous

Leverage data engineering to make strategic decisions and get digital right every time

Using Apexon’s testing framework, automation scripts are executed on real mobile devices that can also be shared across different teams and different geographies for testing.

The challenge

TO BUILD A SEAMLESS, OMNI-CHANNEL EXPERIENCE

The bank envisioned a seamless, omni-channel consumer-oriented experience that would differentiate its services from the competition and strengthen its customer relationships. This included enabling easy online account management (for example, adding payment accounts, enrolling in auto pay, making payments, requesting a quote, and much more). Behind the scenes though, the web and mobile applications had different frontend, backend, and database environments. Each channel presented a different experience.

Addressing these problems was hampered by too many time-consuming manual application and infrastructure processes including:

automation in banking test cases

Environment Inconsistency

It took a full week to execute. 100 test cases in a single environment due to manual infrastructure provisioning and setup.

Testing Cycles

Infrastructure Silos

There was no ability to deploy or validate applications across multiple environments at the same time, creating much slower delivery cycles.

expertise in testing bank use cases

Modernization Expertise

The bank did not have the internal expertise to manage large-scale application migrations on multiple browsers or complex hybrid infrastructure scenarios.

cycle time

Operational Latency

Complex narrative testing and manual environment refreshes slowed cycle time even further, preventing rapid scaling to meet consumer demand.

The Solution

CLOUD-NATIVE DELIVERY & AUTOMATION FRAMEWORK

The bank turned to Apexon to roll out a new technology architecture to facilitate a backend system upgrade along with new UI flows to provide a better customer experience. Core Solution Components

apexon test automation services

Agile POD Delivery Model: Apexon deployed a structured Agile POD framework to provide continuous, high-velocity management of the application lifecycle. The engagement featured specialized teams, including Platform Lead Engineers and Senior Automation Engineers, operating across 25+ sprint cycles to ensure architectural integrity.

open-source automation framework

Integrated Infrastructure as Code: The solution utilized a Terraform-based Infrastructure as Code (IaC) model to automate the deployment of Amazon ECS on Fargate and Amazon Aurora environments. This framework enabled the delivery team to provision consistent, secure environments across all channels without manual intervention.

Perfecto’s cloud-based testing platform

Cross-Platform Automation: The automation framework integrated with cloud-based testing platforms to execute scripts against real mobile devices and a variety of desktop web browsers. This ensured that automated UI tests could simulate real user activities for each interface while maintaining a “Security by Design” posture for high-compliance workloads.

FINAL IMPACT SUMMARY

As a result, the bank was able to cut testing cycle time from one week to four hours in a single test environment for 450+ test cases. The implementation also delivered a 33% reduction in cost per workload and a 50% reduction in mttr while maintaining 99.99% uptime in production.
Jenkins for Continuous Integration

Jenkins – Jenkins for Continuous Integration

Selenium grid for parallel execution

Selenuum – Selenium grid for parallel execution

Execution of hybrid scenarios

Highly Available Architecture: Built resilient RDS Proxy for banking failovers

open-source automation framework

Application Modernization: Modernized legacy services to API-first architecture

Multiple batch scenarios

Multiple batch scenarios which could be executed simultaneously