Meet our Experts
Richard Alvarez

Principal – Digital Experience Practice

Richard is an UX leader with more than 30 years of experience in the corporate, agency, and start-up environments.

He continually strives for collaborative UX thinking and streamlined UX processesin the constantly evolving digital space. Richard works closely with his team and with our clients to develop innovative solutions.

His prior professional experience includes key leadership roles at Method Engine, Brintannica.com, and Jack Morton. I co-founded CafeXplorer, LLC, a cloud-based suite of tools bringing scheduled live-streaming events to brands. I’m the author of the first book on Adobe’s Generator Flash and I’ve taught New Media courses at Northwestern University.

LATEST EXPERT INSIGHTS
Blog
Driving CRM Excellence with AI Agents: Orchestrating a Unified UX Journey
Richard Alvarez

We all have seen the rapid adoption of AI Agents by almost every organization, especially as strategic advisors navigating the ever-maturing CRM ecosystem in the past year. This...

Blog
Designing the Future of Digital Healthcare: Empowering Patients Through User-Centric Experiences
Richard Alvarez

Recent research released by Abbott Laboratories shows that 72% of patients want more personalized care, specifically tailored to their unique clinical needs. As digital...

The Irreplaceable Human: 4 UI/UX Processes that Should Never be Automated
Blog
The Irreplaceable Human: 4 UI/UX Processes that Should Never be Automated
Richard Alvarez

In the realm of UI/UX design, where human experiences lie at the heart of every digital creation, the role of human designers remains irreplaceable. While automation has...